Do you enjoy working with computers? Do you have good communication and customer service skills? Are looking for a job or in need of a satisfying career? Then it is time for you to discover the Office Administration Program at the Cleveland Job Corps Center.

The newly acquired Cleveland Job Corps Office Administration program provides instruction to trainees on how to perform essential tasks as an Administrative Assistant in a variety of office/customer services settings. Tasks include a set of day-to-day activities related to financial planning, record keeping, billing, distribution, and logistics within an organization.

Cleveland Job Corps Center Office Administration Instructor, Nicole Lewis (Jackson), has over 20 years of experience in Customer Service from Hospitality Management to General Customer Service. She worked as a Cleveland Job Corps Medical Office Support Instructor for 8 years before the trade changed to Office Administration.

Instruction and training include: business math, business reports, typing, filing systems, record keeping, IC1 GS5 key application, IC3 GS5 Computing fundamentals, IC3 GS5 living online, MOS word 2013 or 2016, MOS excel 2013 or 2016, workstation management, office safety, office procedures, and environmental practices. Additionally, as an Office Administration Trainee you will learn to prepare emails and letters, schedule meetings, and develop telephone etiquette.

The Office Administration course is about four to five months long and includes a 180-hour clinical internship. Certifications include: Certiport (IC3 Digital Literacy Certification), Microsoft Office (Basic Word, Excel and PowerPoint), and OPAC (Customer Service, Spelling, Alpha/Numeric Filing Database).

The average salary for administrative assistants is about 34,000/ per year. If you have what it takes to keep a business running smoothly and you want the freedom to work in most industries, wait no further! Come uncover the Office Administration opportunities at the Cleveland Job Corps Center.